Now in beta · Built for Amazon DSPs
Stop running your DSP
from your dispatcher's memory.
CipherIQ captures every callout, scorecard, incident, and coaching session — then writes you a 3-paragraph brief every morning telling you what matters today.
CIPHER'S BRIEF · MONDAY
Your operation ran cleanly yesterday. Today's priority is the 3 coaching triggers Amazon flagged for delivery completion — none have been actioned. Fleet exec dropped to 78 this week; van #4127 has been grounded 11 days and needs movement before VERO defect at day 14.
Features
Everything your operation needs.
Three connected systems built specifically for the morning routine of an Amazon DSP operator.
●
Cipher AI
Plain-English Q&A grounded in your real data. Ask about your scorecard, your drivers, your fleet — get answers that reference your actual operations. No hallucinations.
●
Driver intel
At-risk drivers, coaching triggers, callout patterns — all in one view. See who Amazon flagged before next week's scorecard locks in.
●
Fleet tracker
Stay ahead of VERO defects automatically. Days grounded, days until defect, route assignment status — surfaced before you need to ask.
How it works
01
Sign up
6 months free. No credit card. Full access from day one.
02
Add your team
Import drivers, log your first callouts, upload your scorecard.
03
Get your brief
Every morning before dispatch, Cipher reads your data and writes your brief.
Pricing
Beta pricing, locked for life.
BETA
$299
/ month
Beta customers lock in this rate for the lifetime of their account.
$299 is real money. So before you pay, Cipher should know your operation cold. Your first 6 months are free — enough time for Cipher to learn your patterns, your drivers, and your weak spots.
✓ 6 months free trial
✓ No credit card required
✓ Full access from day one
✓ Cancel anytime
Public pricing launches later this year. Beta locks in $299/mo for life.
FAQ
Common questions.
What is an Amazon DSP?+
An Amazon Delivery Service Partner (DSP) is an independent business that delivers packages for Amazon. DSPs operate fleets of branded vans, employ drivers, and are accountable to Amazon's weekly performance scorecard. CipherIQ is built specifically for DSP owners and operations managers.
Do you have access to my Amazon scorecard data?+
No. CipherIQ does not connect directly to Amazon's systems. You upload your weekly scorecards into CipherIQ — same way you'd save them to your computer. We don't have any direct access to Amazon's APIs or your account.
How is my data kept separate from other DSPs?+
Every record in CipherIQ is tagged with your company ID at the database level. Tenant isolation is enforced on every request, every query, every form. No DSP can see another DSP's drivers, scorecards, callouts, or coaching records — ever.
What happens after my 6-month free trial?+
If you choose to continue, your account converts to $299/month — locked in at that rate for the lifetime of your account. If you don't, your account closes and you can export your data. We'll send a reminder email two weeks before the trial ends.
Can I cancel anytime?+
Yes. There are no contracts and no early-cancellation fees. If you cancel during your trial, you owe nothing. If you cancel after, you keep access through the end of your current billing period.
Do I need to integrate with anything?+
No integrations required. Your team enters callouts, incidents, and coaching sessions through simple forms. You upload scorecards as PDFs. CipherIQ reads everything and builds your operational memory from there.
Who built CipherIQ?+
CipherIQ is built by operators who've worked in the Amazon DSP program for years. We built the tool we wished we had — and we're now sharing it with other DSPs who deserve software as sophisticated as the operations they run.
How does Cipher generate the brief?+
Cipher reads your operational data — recent callouts, incidents, grounded vans, scorecard standings, coaching triggers — and uses Anthropic's Claude AI to write a 3-paragraph summary every morning. The brief references your real data, not generic advice.
Is my data shared with Anthropic or OpenAI?+
When Cipher generates a brief, the relevant data points (your scorecard scores, callout counts, etc.) are sent to Anthropic's Claude API to produce the narrative. Anthropic does not store or train on this data per their API terms. We never share data across DSPs, and you can request data export or deletion at any time.
What if I have a problem?+
Email [email protected]. We respond within one business day. During beta, you're working directly with the team building the product — your feedback shapes what we ship next.
About
Built for the morning, before dispatch.
CipherIQ was born from years of running DSP operations and watching dispatchers carry the entire institutional memory in their heads. Every callout, every coaching conversation, every fleet issue — locked in someone's brain or buried in a Slack channel.
We built the tool we wished we had: an operational brain that captures everything, surfaces what matters, and keeps your DSP running smoothly even when your best people take a vacation.
Built for Amazon Delivery Service Partners. Designed around the real morning routine of an operator — before dispatch goes out.